Deleting G3X Database + Outstanding Garmin Support

[larrynew]

I corrupted one of the G3X databases while updating due to a (self-induced) power interruption. After trying everything I know (not much as this is my first corruption ) to reload the database and not wanting to drive home to research, I called Garmin Experimental Support (866-739-5687).

Katie answered on the first ring and politely reminded me of the recent (January 2023) software update that allows easy database deletes and redos. As copied from the G3X Touch Pilots Guide:

Deleting G3X Touch Databases:
1) Power on the display while pressing and holding the NRST button.
2) Press the MENU Key twice to open the Main Menu.
3) Touch Tools.
4) Touch Database Information.
5) Press the MENU Key.
6) Touch Delete Databases.
7) Select which database to delete
8) Touch Delete Selected

Then just reload as normal. Easy!

 

[bjdecker]

+1

Katie is really helpful...glad she's a g3xpert!

 

[graywoodworking]

Katie is great!

I've spoken to Katie on several occasions with issues. She is always very friendly and knowledgeable. I also attended a couple of her forums at Oshkosh during the time I was wiring my panel. Very helpful.