Yeah. I've been a pretty strong cheerleader for what Van's is doing but right now it seems like a lot of big ideas being imperfectly executed. The tackle box seems like a "cool" improvement but was a thing no one really asked for that makes little difference when the stocking isn't done correctly. We had hundreds of leftover rivets from the RV-7 kit, so much so that it took awhile before we needed to crack into the supply they sent for the -10; both of those seemed to have been measured by the pound rather than the count (to be fair, both were pre-bankruptcy purchases). Not allowing for extras in the event of a miss-drive is one thing, not including the correct count (or even the right rivet) to begin with is another.I think it's ok to say that Van's has not come anywhere close to exhibiting the level of inventory/packing/shipping precision that would be necessary for this tight of a control on things like rivets. This is not bashing, it's an objective observation. Pointing this out should fall under the umbrella of being willing to early adopt, but they need to respond appropriately on their end of things. It's just not working. Fix it.
They should consider a supplemental hardware supply, at least of these sub-cent items so us builders aren't out here horse trading rivets. This isn't new-kit specific like KAI errors or backordered unique parts. It's a bad look.
My email about the wrong parts callouts on the KIA have received a vague answer that only confirmed it was contradictory but didn't indicate what we should be doing, and only an automated response came back for missing inventory. The nut plates for the ailerons were supposed to be mailed out "next week" after the emergency notice two weeks ago tomorrow. Haven't seen those. Today is supposed to be the ship date on the backordered parts, but no idea if that will come and go with no notice, either. I know these are a bunch of little things that they can get ironed out, but once again the radio silence from the mother ship is pretty deafening, unfortunately.
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