Scott Will
Well Known Member
good or bad experience with Gulf Coast Aero?
Let me start off - all my avionics have been purchased - so I'm writing this from a after sales support point of view...
So I go to power up my brand new SL-30 last night and it turns on but I get "communications failure". To make a long story short, the Nav side is getting power but the Comm side is not (checked continuity then hooked up power directly to pins 1 & 9).
Anyway, I call Gulf Coast Aero (where I purchased brand new back in June) and they seem very ho-hum, send it in, we'll see what we find. They give no time line, no sense of care.
Just wanted to see if anyone had similar experiences. I also bought a reported to be brand new GMA-340 from them but when I received it, it was yellow tagged! (they said a customer bought it for an install but never went through with it - but Garmin clearly overhauled it a year earlier!)
Before I send my unit to them, I just wanted to check to see if anyone has dealt with their service department... wondering if I'll ever see my SL-30 from them.
Let me start off - all my avionics have been purchased - so I'm writing this from a after sales support point of view...
So I go to power up my brand new SL-30 last night and it turns on but I get "communications failure". To make a long story short, the Nav side is getting power but the Comm side is not (checked continuity then hooked up power directly to pins 1 & 9).
Anyway, I call Gulf Coast Aero (where I purchased brand new back in June) and they seem very ho-hum, send it in, we'll see what we find. They give no time line, no sense of care.
Just wanted to see if anyone had similar experiences. I also bought a reported to be brand new GMA-340 from them but when I received it, it was yellow tagged! (they said a customer bought it for an install but never went through with it - but Garmin clearly overhauled it a year earlier!)
Before I send my unit to them, I just wanted to check to see if anyone has dealt with their service department... wondering if I'll ever see my SL-30 from them.
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