Did you get assembled Oregon Aero seats (what you ordered) or the new Vans produced seat "kit?"
It was the new un-assembled seat kit manufactured by VANS.
Did you get assembled Oregon Aero seats (what you ordered) or the new Vans produced seat "kit?"
Why is it so hard for them to deliver in a sensical order?I ordered 8/31/2021 and haven't received seats yet.
Just great. After a three year wait my engine is ready for pickup. Now I get another stop on the seats.I spoke with a representative of Van's on Friday, May 10, looking for information on when my front seats might ship. I was told that there was a "recall" on the seats that had been delivered, and that they had no information on when more seats might be available.
Did you receive your seats, or are they still backordered? I've received no such notice.Recieved a notice from Van's today: "After shipping the initial production run to customers, we received valuable feedback and revised the foam contouring and seat back profile. This redesign is not related to functionality; it is being made for aesthetics, comfort, and ease of upholstery."
I was hoping Van's had merely reverse engineered the Oregon Aero seats (that I paid for.) Does not appear to be the case. I do appreciate that they're trying to make things right, but to survive they best get their quality under control.
Received them 1 month ago.Did you receive your seats, or are they still backordered? I've received no such notice.
This is the response to my email last week asking for an update.Did anyone get new seat backs? They were supposed to ship last month but I haven't seen anything.
Are you waiting on the seats or just the seat backs? I already have the seats and have assembled them other than the back pans. I had some fitment issues with the back pans and the back frames and I'm really curious if the revision fixes the issue.This is the response to my email last week asking for an update.
Carl
Hello,
Your are number 47 in line.
We don’t have an exact date for this part.
We will let you know as soon as possible.
My apologies for the inconvenience.
Have a good day!
I’m waiting for the entire front seats.Are you waiting on the seats or just the seat backs? I already have the seats and have assembled them other than the back pans. I had some fitment issues with the back pans and the back frames and I'm really curious if the revision fixes the issue.
No seat backs (or correspondence) here.Did anyone get new seat backs? They were supposed to ship last month but I haven't seen anything.
They won’t - they were built by Oregon Aero…Because they don't; They think that grossly inflating the markup will solve their cash problem. I have to say that someone at Vans has gone just a bit overboard with the pricing. Seems that someone just waived a 75% wand over every part they sell. While I feel for Vans, I just don't see how this approach works well for them long term if they let it stand. $17,000 for two seat frames and 4 pieces of foam is insane. At some point, customers will revolt.
Doubling all of the prices may solve the short term problems, as they have a whole bunch of customers without other choices. Once that bulge clears the system, l see real concerns. If I were looking at a kit purchase today and happened to check parts prices, I would think twice before signing on the dotted line. If the fuselage kit is $30K, but they charge $17K just for the seats, that tells me that the company intends to truly "stick it to me" with any replacement part I may need to purchase and would not leave me with a warm feeling. I get the fact that they are going to charge more for an individual part than for the representative portion that was in the kit, but it still needs to be reasonable. $17K for two seats is simply not reasonable. WHile I can see taking the $11 plastic part to $19, you cannot apply that same approach to a $10K part.
This all really kind of sad. Vans built their reputation by charging fair and reasonable prices on pretty much EVERYTHING that they sold and up until recently was a starategy that made Van a wealthy man. I certainly agree that prices need to keep pace with the reality of their cost, however, these recent moves go totally against Vans business model for the last several decades. I can't say that I am surprised though. You bring in a bunch of outside consultants and they fill your head with all sorts of ideas that may work for other companies, but don't mesh with your culture. I certainly hope at some point they take a breath and re think some of these changes. And I REALLY hope that I never have one of the seats in my 10 break.
Larry