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Kudos to Garmin and G3X Team

KatanaPilot

Well Known Member
We recently powered up our panel in the plane and unfortunately heard a pop, followed by a release of the magic smoke. We could not determine where the smoke came from.

Troubleshooting commenced and we discovered two pins swapped on a CPC bulkhead connector we had added to the magnetometer harness for the wing.

A quick phone call to the G3Xperts and I was in touch with Katie B. Some back and forth and by the end of the week I had replacement parts in hand. The wiring was corrected, checked and the new parts were installed. All green checks now and no red X’s.

Gladly paid the flat rate repair rate for the two components we fried versus having to buy new. Great response from Garmin. Thanks Katie B and the G3Xpert team!
 
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