ChiefPilot
Well Known Member
I've had mixed results with Aviation Oil Outlet (also known as Petroleum Service Company) but the last interaction ensures I will never place another order with them.
On 3/16, I ordered four cases of Philips XC20W50. On 3/24, I inquired as to the the status of the order and received a curt response that it would be another two to four weeks. On 4/6, I inquired as to the status of the shipment since they billed my credit card for the full amount several weeks earlier, shorly after I placed the order. That resulted in another curt response stating that it would at least another 2-4 weeks and "As I told you on 3/25, we don’t have the item".
As of this morning, they *still* don't have any idea of when the order would ship but still expect it in two to four weeks. I demanded they cancel the order and credit my card immediately and while they did cancel the order, the charge is still present on my card. I will be disputing the charges with Visa.
On 3/16, I ordered four cases of Philips XC20W50. On 3/24, I inquired as to the the status of the order and received a curt response that it would be another two to four weeks. On 4/6, I inquired as to the status of the shipment since they billed my credit card for the full amount several weeks earlier, shorly after I placed the order. That resulted in another curt response stating that it would at least another 2-4 weeks and "As I told you on 3/25, we don’t have the item".
As of this morning, they *still* don't have any idea of when the order would ship but still expect it in two to four weeks. I demanded they cancel the order and credit my card immediately and while they did cancel the order, the charge is still present on my card. I will be disputing the charges with Visa.