Just wanted to share a great experience we had with Van's customer service this morning. My wife called them re: a will call parts order that we are picking up today. The woman my wife spoke with (sorry, we don't recall her name) went out of her way to help. I was expecting a typical customer service experience which is why my wife called rather than me. I thought she would get blown off and it would be a waste of time. Nope! Vans did a great job and really helped us out.
I also got an email reply from Jamilyn at Vans recently on an unrelated topic. Her response was very pleasant and uplifting. Put a smile on my face.
Vans is catching some heat because of the laser cut parts issue but their employees are working hard to help us and doing a great job considering all that is going on.
I also got an email reply from Jamilyn at Vans recently on an unrelated topic. Her response was very pleasant and uplifting. Put a smile on my face.
Vans is catching some heat because of the laser cut parts issue but their employees are working hard to help us and doing a great job considering all that is going on.